Privacy Policy
Welcome to read Spider's Privacy Policy (this "Policy"). Spider is provided and controlled by Spider Team ("Spider", "we", "us" or "our"). We are committed to protecting and respecting your privacy.
Please note that this Policy applies to websites, applications, events and other services operated by Spider (collectively, the "Services"). However, it does not apply to services provided to you by other third parties. If you receive links, content, products or services from third parties, please choose carefully whether to visit them. We encourage you to carefully review the privacy policy of any third party you visit before submitting any personal information.
We have chosen to use simple language to ensure that you fully understand this policy and make your own choices. If you do not agree to this Policy, you should not use the Services.
We collect information when you create an account or use the Services. We also collect information you share with us from third-party social networking providers, as well as technical and behavioral information about your use of the Services. We also collect information contained in messages you send through the Services and, if you allow us to access it, from the phone book on your mobile device. More information about the types and sources of information is provided below.
Information You Provide to Us
When you use the Services, you choose to provide us with certain information. This includes:
When you download Spider and create an account, we may collect certain information from you, such as:
(a) nickname;
(b) headshot;
(c) phone number;
(d) login information for third-party accounts you connect to (e.g., your Google, Facebook, or Apple ID).
*After registering, you can review and change this information at any time by logging into Spider. It is your responsibility to ensure that your account information is kept up to date.
When you complete your information, you can choose to share more information about yourself, such as age, gender identity, date of birth, location, sexual orientation, preferred type, height, weight, and profile picture. We recommend and encourage you to carefully consider the information you disclose about yourself. Unless you delete your account, your profile information will be publicly available to others. To add certain content (such as pictures), you can allow us to access your camera or photo album.
*Shared content This may include comments, photos, videos, and other content. (For example, used as your profile picture) Such shared content may be publicly viewable by others, depending on where it is posted. You can delete your photos and other content at any time by going into your account, selecting your content and deleting the content. Please note that you may not upload content about others unless you have their explicit permission.
*Other information If you contact our customer service team, we will collect the information you provide to us during the interaction. Sometimes, we monitor or record these interactions for training purposes and to ensure high-quality service.
Information We Receive from Others
We may receive information about you from others, including:
* Other users of our Services. Other users of the Services may provide us with information about you from time to time, including through customer service inquiries.
* Third-Party Services. We may collect information about you from third-party services, such as advertising partners, data providers, and analytics providers.
Information We Collect Automatically
When you use the Services, we or authorized third parties may automatically collect certain information from you, even if you do not have an account. See below for more information:
We collect information about your activities on the Services, such as how you use the Services (e.g., the date and time you log in, the features you use, searches, clicks) and how you interact with other users (e.g., users you connect and interact with, the times and dates you communicate, the number of messages you send and receive).
*Device Information We collect certain information about the device you use to access the Services, examples of which include unique device identifiers, your IP address, Mac address, user agent, mobile carrier, time zone setting, device model, device system, system language, network type, device ID, screen resolution and operating system, application and file names and types, audio settings, and connected audio devices. We may also collect information about your device to diagnose application performance, including battery life, loading time, latency, frame rate, or technical diagnostic information.
*Information We collect and process (including scanning and analyzing) the information you provide when you compose, send, or receive messages through the messaging features of the Services. This information includes the content of the message and information about when the message was sent, received and/or read, as well as information about the participants in the communication. We recommend that you do not post any sensitive information when writing and sending messages.
*Other information with your consent We may collect other information, such as photos and videos, with your consent (for example, if you want to post photos or videos or participate in the service).
Cookies and other similar technologies
Cookies are small text files that we store on your mobile device to ensure the normal operation of the service and your convenient access. Cookies usually contain identifiers, site names, and some numbers and characters. Our websites, online services, interactive applications, emails, and other services may use cookies and other similar technologies. We generally regard information collected through cookies and similar technologies as non-personal information because they do not contain any personally identifiable information about you. However, if the laws of the relevant country consider Internet Protocol (IP) addresses or similar identifiers as personal information, we will also comply with the laws of the relevant country.
We and our partners use cookies or similar tracking technologies to better understand the use of mobile applications on your device, the frequency of your use of the service, the events that occur in the application, the cumulative usage, performance data, and the download location of the application; we and our partners use cookies or similar tracking technologies to analyze trends, manage the website, track user behavior on the website, and collect demographic information about our entire user base. For example, we may work with third parties to display advertisements on our website or manage our advertising on other websites. Our third-party partners may use cookies or similar tracking technologies to display advertisements to you based on your browsing history and interests.
We will not use cookies for any purpose other than those described in this policy. You can manage or delete cookies according to your preferences and you can clear all cookies saved on your mobile device through the "Settings" option in the App, or you can opt-out of tracking and interest-based advertising (if any) by deleting all cookies or resetting your mobile device (to clear content and data).
We only use your information when we have a legitimate reason under data protection law to do so (each a “legal basis”). To process your information as described in this Privacy Policy, we rely on the following legal bases, including contractual necessity, legitimate interests, consent, and compliance with applicable laws and regulations.
Necessity for Cooperation
*Provide you with the Services;
*Enable our communications services if you choose to use this feature;
*Ensure that you are old enough to use the Services;
*Enforce our Terms of Use;
Legal Interests
Pursue our (or a third party’s) legitimate interests where we deem appropriate and necessary, provided that your interests and fundamental rights do not override our (or a third party’s) legitimate interests, such as:
*Contact you with information about Spider (such as updates and new features);
*Perform research and analysis on how you use and interact with Spider;
*Collect debts, prevent fraud, and protect the integrity of the Services;
*Protect our legal rights;
*Protect our users and third parties from harm;
*Store, host, back up (whether for disaster recovery or other purposes) your personal information.
* Resolve disputes and resolve issues;
* Respond to complaints, hearings, arbitrations, litigation or other governmental or regulatory proceedings.
Consent
* Personalize the services and content we provide to you;
* Comply with applicable laws and regulations
* Comply with or comply with any applicable laws, governmental or regulatory requirements in any jurisdiction that applies to us or our affiliates;
In order to provide you with timely services, your personal information may be shared with our affiliates. We will only share your information within our affiliates for legitimate and clear purposes, and only to the extent necessary to provide services and in compliance with the purposes described in this policy. If the purpose is not specified in this policy, we will explain it in the corresponding notice of the specific service.
We may share personal information necessary to perform certain functions or provide you with better services and better user experience with authorized third-party partners (including technical service providers, data storage service providers, marketing promotion service providers, third-party SDK service providers, etc.). We share on the principle of minimization, necessity and legality. Before sharing information, we will require authorized partners to take relevant confidentiality and security measures to process personal information in accordance with this policy and applicable laws in your jurisdiction. When we embed third-party SDKs or other similar applications from authorized partners in Spider, we will notify you in a timely manner and require the SDK provider who obtains the information to protect your data security.
We may also share your non-personal information with third parties to provide evaluation, analysis or other business services. For example, we may use aggregated data to inform partners (such as advertising providers) of the effectiveness, feedback, usage trends, etc. of their services.
In the event of mergers, acquisitions, bankruptcy liquidations, asset transfers, and other transactions involving the transfer of personal information, we will require the new entity or organization holding your personal information to continue to be bound by this Policy through an agreement or other appropriate measures, and require the entity to adopt a level of confidentiality and security measures no less stringent than that required by this Policy to process personal information.
Currently, Spider stores your personal information on servers located in the United States.
For the purposes described in this Policy, and to the extent permitted by applicable local laws and regulations, with your authorization and consent, we may transfer your personal information to resources or servers for storage or processing, and may also transfer your personal information to third-party service providers and business partners, or may transfer your data to other countries or regions. The privacy laws of these countries or regions may be different, and the jurisdictions where these global resources or servers are located may or may not have the same standards for protecting personal information as your jurisdiction. However, we will still strive to comply with this Policy to protect your personal information and conduct corresponding cross-border transfers and other personal information processing in accordance with the laws of the country or region where the personal information is located.
When we transfer personal information outside of your jurisdiction, whether to our affiliates or third-party service providers, we will comply with applicable laws. We will take appropriate security measures and safeguards to ensure that all such transfers comply with the requirements of applicable local data protection laws. If you would like to learn more about security measures and safeguards, please contact us.
The privacy laws applicable in your country may give you the following rights:
*Right to know: what personal information the organization is processing and why (we provide this information to you in this policy).
*Access: You can request a copy of your data.
*Right to rectification: If the information held is inaccurate, you have the right to request rectification.
*Right to erasure: In certain circumstances, you have the right to have your data erased.
*Limited processing rights: In limited circumstances, you have the right to request that processing cease, but the data be retained.
*Data portability: You can request a copy of certain data in a machine-readable format, which can be transferred to another provider
*Right to object: In certain circumstances (including where the data is processed based on legitimate interests or for marketing purposes), you can object to processing.
*Rights related to automated decision-making (including profiling): In this area, there are a number of rights where purely automated processing results in a decision that has a legal or significant impact on an individual. In these cases, your rights include the right to ensure human intervention in the decision-making process.
The specific rights that apply to you (which may include other rights not listed above) may vary depending on the country in which you are located. You should be aware of your rights under the privacy laws applicable in your country.
You can access and edit most of your profile information by logging into Spider, and you can also contact our Data Protection Officer if you wish to exercise any of the rights listed above. To protect your interests and the interests of all our users, we may need you to provide specific information to help us confirm your identity before we can respond to the above request.
If you feel that we have not addressed your concern, you have the right to lodge a complaint with your local privacy or data protection regulator.
We will take other necessary measures to protect your personal information from misuse, unauthorized access, unauthorized modification, disclosure or destruction.
We implement security safeguards designed to protect your personal information, regularly monitor our systems for possible vulnerabilities and attacks, and use administrative, technical and physical safeguards to protect your personal information. We are constantly working to improve these safeguards to ensure the security of your personal information.
However, we need to remind you that no matter how good the measures are, there is no absolute guarantee that data storage security incidents will not occur. If a data breach occurs, we will report it to the relevant regulatory authorities in accordance with the requirements of relevant laws and regulations, and provide the type of personal information involved in the breach, the number of data subjects, the possible consequences of the breach, and the remedial measures we intend to take. We will take the best measures to remedy or mitigate the damage and consequences of the data breach. Where permitted or required by laws and regulations, we will promptly inform you of the consequences or significant damages that may be caused to you so that you can take appropriate measures in a timely manner to protect your rights as much as possible.
There are no completely secure websites, Internet transmissions, computer systems and wireless connections in the world. In addition to the necessary protection measures we take, users also need to have more awareness of privacy security risks. For example, when you access third-party websites, links, products or services from the Service, you should carefully read the terms of use of such third parties to ensure the security of any data collected by such websites, links, products or services. We are not responsible for any data security issues caused by such third parties. If you find that certain content, advertisements or features on our website, products or services may be provided by third parties and may endanger your privacy and security, please contact us in a timely manner and we will give priority to handling in accordance with laws and regulations.
We retain your personal information only for as long as is necessary to provide you with the Services, so that we can perform our contractual obligations and exercise our rights to the information involved. If we do not need your information to provide you with the Services, we will only retain it for as long as we have a legitimate business purpose to retain it.
When you cancel your account, we will take reasonable steps to ensure that the account is no longer visible on the Services and we will delete your personal information from our systems. We will also delete personal information associated with the in-app messaging feature after you cancel your user account. Please note that information sent to other users of our Services is stored on their devices and we cannot delete this information.
In each case, we may need to retain your data for a longer period of time in accordance with our legal obligations or legal requirements. Although our systems are designed in accordance with the above guidelines, due to technical limitations, we cannot guarantee that all data will be deleted within a specific period of time.
After you terminate your use of Spider, we will store your information in an aggregated and anonymized form.
The Service is intended for use by users who are under the age of 18 or the equivalent age specified by the laws of your jurisdiction (in some cases, this age may be higher due to local regulatory requirements, please refer to your local privacy policy for more information). We do not knowingly collect any information about or market to children, minors, or anyone under the age of 18 or the equivalent age specified by the laws of your jurisdiction. If you are under the age of 18 or the equivalent age specified by the laws of your jurisdiction, we ask that you do not submit information to us. If we discover that a child, minor, or anyone under the age of 18 or the equivalent age specified by the laws of your jurisdiction has registered with us and provided us with personal information, we will take steps to terminate that person's registration.
We reserve the right to update or modify this Policy at any time to reflect changes in our business, technology, and applicable laws and practices. If there are any changes to this Policy, we will post the latest policy here (this page), through the official website, or otherwise notify you of the latest policy. Please pay attention to this website and the notifications we send you to learn about the latest updates to this Privacy Policy. Although this Privacy Policy may be modified, your rights under this Policy will not be reduced without your explicit consent.
Before we collect more personal information from you or use or disclose your personal information for new purposes, we will ask for your explicit consent again in accordance with applicable law. Your continued use of the Service on this website, mobile device and/or any other device constitutes your consent to the updated Privacy Policy.
If you have any comments, questions or concerns about our privacy policy or personal data protection practices, please contact us:Our Data Protection Officer: SpiderOFC@outlook.com
We will review your request as soon as possible and respond to you within 15-30 days after verifying your user identity. If your request involves any complex or significant issues, we may ask you to provide additional information.
California User Area
If you use the Services in California, the following additional terms apply. If there is any conflict between the main privacy policies, the following provisions shall prevail:California Consumer Privacy Act. For California resident users, you have the following additional rights under the California Consumer Privacy Act, and you have the right not to be unlawfully discriminated against for exercising your rights under the Act:
1. You have the right to request that we disclose certain information to you and explain how we collected, used, and shared your personal information in the past 12 months.
2. You have the right to request that we delete your personal information that we have collected from you, subject to certain exceptions.
3. We do not sell personal information and therefore do not process requests to opt-out of sales.
California’s “Shine the Light” Law. For users located in California, we do not share your personal information with third parties for the third parties’ direct marketing purposes. In addition, under California law, operators of online services must disclose how they respond to “do not track” signals or other similar mechanisms that enable consumers to choose whether consumers’ personal information is collected over time and across third-party online services, to the extent the operator engages in such collection. Currently, we do not track users’ personal information across third-party online services. The law also requires web service operators to disclose whether third parties may collect personal information about their users’ online activities across different web services while they are using their services. We do not allow third parties to knowingly collect personal information about an individual user’s online activities across different online services.